Please click here to fill out our online application. If you are not already logged in, you will be redirected to login first. You are also able to apply by contacting our Contact Centre at 1-866-449-4423.

Completed applications will be processed within 10 business days of receipt.

CEAP funding is limited. Applications will be processed in the order in which they are received. Submitting an application for CEAP does not guarantee funding.

To learn more about the program you can contact us at 1-866-449-4423 or send an email to credit.collections@enercare.ca.

CEAP Eligibility Criteria

Residential electricity customers may be eligible for CEAP funding if they meet all of the following criteria:


CEAP Benefit Amounts

CEAP funding is limited. Applications will be processed in the order in which they are received. Submitting an application for CEAP does not guarantee funding.

Eligible electricity customers may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application for CEAP, up to a maximum of $115.

The CEAP credit can be higher for eligible electricity customers if:

In that case, they may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application, up to a maximum of $230. The CEAP application form requires that customers confirm whether they meet either of these two conditions.