Please click here to download an application (using Internet Explorer only). Completed applications should be emailed to credit.collections@enercare.ca

You are also able to apply by contacting our Contact Centre at 1-866-449-4423.

Completed applications will be processed within 10 business days of receipt. COVID-19 Energy Assistance Program – Small Business (CEAP-SB) funding is limited. Applications will be processed in the order in which they are received. Submitting an application for CEAP-SB does not guarantee funding.

You cannot receive CEAP-SB funding for multiple storefronts or locations.

To learn more about the program you can contact us at 1-866-449-4423 or send an email to credit.collections@enercare.ca.

CEAP-SB Eligibility Criteria

Small business and registered charity electricity customers may be eligible for CEAP-SB funding if they meet all of the following criteria:

* “close” means that the small business or registered charity was unable to maintain regular operations as a result of government order or health recommendations that required them to either fully close operations, limit access to their premises or limit the services provided or available to the public.

You may be eligible for an enhanced credit if your small business or registered charity’s main heating source is electricity.

If you are not eligible for CEAP-SB, your place of residence may still be eligible for residential CEAP-SB or lower-income energy support programs. Please contact our Contact Centre for more information on entering into a payment agreement. You may also visit the Ontario Energy Board’s website for more information.

CEAP-SB Benefit Amounts

CEAP-SB funding is limited. Applications will be processed in the order in which they are received. Submitting an application for CEAP-SB does not guarantee funding.

Eligible small business and charitable organization electricity customers may qualify for a one-time CEAP-SB credit equal to the electricity charges that are overdue on the date of their application for CEAP-SB, up to a maximum of $850 if their premises primarily use electricity for heating, or up to a maximum of $425 otherwise.